WFCA EMPLOYEE BENEFIT PROGRAM
Washington Fire Commissioners Association
"Serving Those Who Serve Our Communities"
TRUSTEED PLANS SERVICE CORPORATION:
The WFCA medical plans are administered by Trusteed Plans Service Corporation (TPSC).
Customer Service (Claim & Benefit Inquiries)
Phone (Local): (253) 564-5611 ext. 210
Phone (Toll-Free): (800) 426-9786 ext. 210
Fax: (253) 564-5881
You can look up your claims and your benefit coverage information by clicking on the following link: https://benefits.trusteedplans.com. As a new user, you will need to register (click on the Register button). The next page will ask you for USER TYPE (either ‘Employee’ or ‘Dependent’). Then type in your DISTRICT CASE NUMBER (this is available from your District Administrator). By continuing the registration process, employees will create their own password; and dependents will receive their password from TPSC.
FIND A PREFERRED PROVIDER:
Preferred Provider information (PPO network doctors, hospitals, etc.) can be accessed at your PPO network’s website shown below; or, you can call the listed toll-free number.
First Choice (
Phone: (800) 231-6935
Phone: (800) 793-9338
Phone: (800) 648-6356
First Health (All other states)
Phone: (800) 226-5116
Prescription drug information, participating pharmacies, and mail order information can be accessed through the Express Scripts website. Member-specific information can be accessed by registering online.
Phone: (800) 206-4005
The 24-hour nurseline (called Careline) is provided by American Health Holding (AHH). You can call CareLine whenever you have a question about health care. Access to a telephonic Health Information Library is also available.
Phone: (888) 877-8050